Comments on: Shop OnRez Delivery Update

by: Alex

Sat, 10 Nov 2007 15:32:19 +0000

Stand by your dropbox as it downloads -> mine three times gave a “too many http requests too fast” message and splatted. I finally re-rezzed it and it worked the 4th time.

by: Bibiten

Fri, 09 Nov 2007 23:35:56 +0000

I reset scripts, de-rezed, re-rezed, repeated the procedure: nothing. My box stayed dead. The scripts showed that they were running when you clicked them. However, I tried “Set script to running” from the tools menu and the box started up! So if someone else has trouble this might fix it.

by: Stormy Wilde

Fri, 09 Nov 2007 21:36:47 +0000

For the person th at is having problems they could try resetting the scripts in the box under the Tools menu. Would also make sure scripts are enabled in the sim it is in.

by: Giff Constable (Forseti Svarog)

Fri, 09 Nov 2007 19:59:22 +0000

The instructions should work. We’re trying to replicate your experience and having trouble. I’ve personally now followed those instructions under two different avatars and not had a problem. We’ll continue to try to figure this out.

by: Bibiten

Fri, 09 Nov 2007 18:06:47 +0000

Hi Giff. I followed your procedure exactly and my dropbox is now dead and not responding to “touch” at all, which means my shop is now dead. Please advise!

by: Giff Constable (Forseti Svarog)

Fri, 09 Nov 2007 16:38:21 +0000

Bibiten - we definitely plan on adding more in-world vendor data to our reports so you can see which vendor handled the sale. We have also updated the post to walk you through updating your existing dropboxes — it’s pretty easy.

by: Bibiten

Fri, 09 Nov 2007 16:05:54 +0000

Please could you document the procedure for upgrading dropboxes. Do we simply move stuff from old to new and it’ll all be fine? Or are we going to have to re-enter product details? Can we have both running for a short while? I suggest you document this on the product page. Thanks!

by: Bibiten

Fri, 09 Nov 2007 16:03:17 +0000

This is good news! Thanks for the hard work! I understand that delivery failure should be less frequent, but please: 1. Notify merchants by e-mail when they need to take an action because of a failed delivery. 2. Apologize by IM to the customer if delivery fails. If failures are less frequent it’s going to be even more important to notify merchants because they won’t be watching the transaction log all the time. Also, I’d really like to know _which_ vendor! Thanks again. Shop OnRez is great.