Archive for the 'Announcements' Category

Support Hours: Thurs (2/28) & Fri (2/29)

Tuesday, February 26th, 2008

Please be advised that the afternoon support hours for this Thursday, Feb 28th & Friday, Feb 29th have been rescheduled from 2-3pm SLT to 4-5pm SLT.

Additionally, only the morning Session on Setting up Shop.OnRez will be held this week from 8-9am SLT. Sorry for any inconvenience in these schedule changes.

If you need assistance during these times, please IM Miss Sheep or submit a Support Ticket here:  http://support.onrez.com/ics/support/default.asp?deptID=5348

Setting up a Shop.OnRez!

Wednesday, February 20th, 2008

If you are a merchant looking to expand your shop then stop by OnRez Island and find out about our Free Merchant Services.
On Thursdays from 8am-9am and 4pm-5pm SLT we will be holding introductory classes to selling on Shop.Onrez.

This sessions will cover:
- Registering for an Account
- Setting up and loading a Dropbox
- Editing your Item Listings
- Promoting your Shop.OnRez Storefront

Registering for an account at Shop.OnRez before hand is advised but not required and you will be provided all the items needed to get started. We do recommend that you bring at least one item to be listed in your Storefront.

If you have any questions please IM TheDiva Rockin or Miss Sheep.

Teleport there: http://slurl.com/secondlife/OnRez/92/149/22

Image Upload Issues on Shop

Friday, February 15th, 2008

This morning we experienced an outtage on the server in which all of Shop.OnRez’s Images are loaded and stored. This may have caused you some troubles if you were uploading any images to your listings.

The issue is now resolved, but you may need to go back and upload your images again.

If you have any questions please contact Miss Sheep via in-world IM, or you can submit a trouble ticket through http://support.onrez.com.

OnRez Viewer Update!

Thursday, February 14th, 2008

OnRez ViewerThe OnRez Viewer Team is pleased to announce a new release of the OnRez Viewer. An update will be automatically offered when you start the OnRez Viewer. You can also download the OnRez Viewer from the Viewer site.

A few highlights for this release:

  • Enhancements to the look and feel of the user interface
  • Support for Linden Labs’ new in-world search engine
  • Improved crash reporting and a large number of bug fixes

Thank You!
The OnRez Viewer Team

EFA Design Awards ‘08: The Winners Are…

Monday, January 28th, 2008

Last weekend, Ewing Fashion Agency held their gala event to announce the winners of their 2008 Design Awards. The Invite Only event was so popular, that the organizers decided to open the event to the public and the SIM was nearly filled an hour in advance of the official start time!

The competition was facilitated through Shop.OnRez using Tags to submit and track the entries. 40 designers submitted nearly 1400 items for the chance at an award from 10 Categories and one Grand Prize Winner.
I had the honor of announcing the award to the Grand Prize Winner: Alla Ruff for her Round and Aboutton Black - Complete outfit.

Congratulations to all of the winners!

Category Single Category - Footwear
Winner: Ansor Hooorenbeek & Limer Fredriksson

Category: Single Category - Hair
Winner: Digit Darkes

Category: Single Category - Jewelry
Winner: Hibiscus Flossberg

Category: Single Category - Hats
Winner: Siyu Suen

Category: Single Category - Skins
Winner: Direct win for Charlotte Morellet

Category: Casual Outfits
Winner: Alla Ruff

Category: Outfits - Corporate Wear
Winner: SHAKA SAINTLOUIS

Category: Outfits - Couture
Winner: Betty Doyle

Category: Outfits - Evening
Winner: Ann Otoole

Category: Intimates
Winner: Cattrina Careless.

See the Official post from EFA Here: http://ewingfashionagency.wordpress.com

New Support Hours for Weds!

Tuesday, January 15th, 2008

Hello!

Due to a change in my Wed. morning commutes, I need to change the morning in-world support hours from 7am to 9am SLT. This will apply to Wed. only and ongoing till otherwise posted.

Thanks!

Kera / Miss Sheep

Paged vendors now on Shop OnRez (Beta)

Tuesday, January 15th, 2008

We are pleased to announce the release of Paged Vendors on Shop OnRez. We are currently offering a limited release of a beta version that displays 8 thumbnails at a time, with a large preview window for the selected item. Get one here!

Paged vendors are free, customizable, and fully compatible with your existing vendor packs.

Why the limited beta release?

Since this is a brand new feature for Shop OnRez, we want feedback from sellers and buyers about the paged vendor interface before making it available in a wider release. If something could be improved, please give us feedback at http://support.onrez.com!

Afternoon support - canceled

Friday, January 11th, 2008

The afternoon support @ OnRez Island from 2-3pm SLT is canceled for today, Friday Jan 11th. If you need assistance, please visit our support portal at http://support.onrez.com to submit a ticket.

Thanks!

In-World Support 1/9/07

Tuesday, January 8th, 2008

Due to Second Life’s scheduled down time by Linden Labs on Wed. Jan 9th, there will be no morning support at OnRez Island.

Afternoon support will be available from 2pm-3pm SLT. If you need assistance, please visit our support portal at http://support.onrez.com to submit a ticket.

New Features on Shop OnRez

Thursday, January 3rd, 2008

Today we released a new updates to Shop OnRez to improve the seller experience and help new users get started. Changes in clude:

  • Redelivery links on the sales history page to make it easy for sellers to resend items
  • Warning to sellers when first listing an item for L$0 to prevent accidentally selling items for free
  • New instructions on My Home when first registering for an OnRez account

Many of the changes we make to Shop OnRez are based on your feedback! If you have a suggestion or comment, please submit it to http://support.onrez.com.