There has been a lot of activity on Linden Lab’s™ Blog regarding asset server issues and Failed Transfers lately.

Http://blog.secondlife.com

Please be mindful that these issues may also affect your OnRez shopping activities.

If you need assistance, please file a ticket to our support portal:

http://Support.OnRez.com

Greetings All,

If you have filed a support ticket for any sort of missing transactions with OnRez (Withdrawls/Deposits/Deliveries) Please be advised that Linden Lab strongly recommends that you do no conduct any in world purchases or transfers.

You can find updates on this matter here: Second Life Blog

Once this is resolved I will process your tickets as they were received.

Thank you,
Kera

Hi All! We received some reports last week of issues renewing subscriptions in our Featured Listings and I am happy to report that we have squashed the bugs that were causing the troubles.

If you were having an issue manually renewing a Featured Listing Subscription - you should find things are working now. To renew your subscriptions - Logon to Shop.OnRez.com> Goto http://shop.onrez.com/user/featuredListings/ and select Renew under the Actions column.

If you have any questions or need further assistance, please feel free to IM me “Miss Sheep” or send in a trouble ticket - Support.OnRez.com

~Kera

10am EST: The site is back up!

9am EST: Maintenance is still underway, the site may be down for up to another hour. Check back here for further updates.

8am EST: Shop OnRez is currently down to complete yesterday’s maintenance. The site should be back up shortly. Thank you once again for your patience. We apologize for the inconvenience.

9am EST: Shop OnRez is back up!

8am EST: Shop OnRez is currently down for maintenance. We expect to return service within the hour. We apologize for the inconvenience!

Please be advised that the afternoon support hours for this Thursday, Feb 28th & Friday, Feb 29th have been rescheduled from 2-3pm SLT to 4-5pm SLT.

Additionally, only the morning Session on Setting up Shop.OnRez will be held this week from 8-9am SLT. Sorry for any inconvenience in these schedule changes.

If you need assistance during these times, please IM Miss Sheep or submit a Support Ticket here:  http://support.onrez.com/ics/support/default.asp?deptID=5348

This morning we experienced an outtage on the server in which all of Shop.OnRez’s Images are loaded and stored. This may have caused you some troubles if you were uploading any images to your listings.

The issue is now resolved, but you may need to go back and upload your images again.

If you have any questions please contact Miss Sheep via in-world IM, or you can submit a trouble ticket through http://support.onrez.com.

We’re showing some love this Valentine’s Day! Show off your sweetest holiday look for a chance to Win a $L 500 Gift Card to Shop.OnRez or get lucky with our $L 100 Gift Card drawing. Dress up your sweetie and bring them along too! Thursday, Feb. 14th at 9am SLT and again at 6pm SLT secondlife://OnRez/127/117/21 Any Questions, Please IM Miss Sheep

The recent rolling restart has affected a number of Second Life functions that are relevant to Shop OnRez.

• llEscapeURL no longer escapes all characters correctly. In particular, if you have a ‘&’ or ‘+’ in your item name, the information will not be submitted properly to Shop. Likewise, if you have those characters in your vendor pack names, your vendor may not load the pack correctly. Purchases of items already listed on Shop with these characters will still work! There is a JIRA ticket open about this issue and we hope it will be resolved soon.
• Object names are now limited to 63 characters and object descriptions are limited to 127 characters. (link)

Please submit a trouble ticket if you have any questions about these issues!

While many of you may be aware of the free products and services we offer for Merchants through Shop.OnRez, did you also know that we offer you the use of our OnRez Runway free of charge?

Calamity Hathaway is taking advantage of the event space this weekend, by hosting a Valentine themed Fashion Show!

“My Haute Valentine” fashion show will run Friday, February 1, 5pm SLT at the OnRez Island runway. Everyone is invited to attend. Featured designers: Blaze, DBS Heart, Tori-Wear, Sassy Secrets, Sc Design, Dee Leavitt, Olkami Ningen, Ambergris Deadly Fashions and by Alexandar, fine jewelry. There will be give aways as well as a goodie bag of treats as a souvenir of the show for all attendees!

This show is produced by CH Enterprises and directed by Calamity Hathaway with models fromCalamity’s Haute Models agency, where fashion is passion! Sponsored by Olaf’s Merchantile in Caernars Demise and the Blue Wolf Mall in Kensington.

If you would like to host your own runway show please contact me, TheDiva Rockin, in-world to reserve your date! I’d be more than happy to help you get set up!