Hi All! We received some reports last week of issues renewing subscriptions in our Featured Listings and I am happy to report that we have squashed the bugs that were causing the troubles.

If you were having an issue manually renewing a Featured Listing Subscription - you should find things are working now. To renew your subscriptions - Logon to Shop.OnRez.com> Goto http://shop.onrez.com/user/featuredListings/ and select Renew under the Actions column.

If you have any questions or need further assistance, please feel free to IM me “Miss Sheep” or send in a trouble ticket - Support.OnRez.com

~Kera

10am EST: The site is back up!

9am EST: Maintenance is still underway, the site may be down for up to another hour. Check back here for further updates.

8am EST: Shop OnRez is currently down to complete yesterday’s maintenance. The site should be back up shortly. Thank you once again for your patience. We apologize for the inconvenience.

9am EST: Shop OnRez is back up!

8am EST: Shop OnRez is currently down for maintenance. We expect to return service within the hour. We apologize for the inconvenience!

This Thursday, 3/6/2008 from 8-9am EST, Shop OnRez will be going down for approximately 1 hour for database upgrades. During the outage, the website will be unavailable. In-world objects will have limited functionality. Vendors will be able to display items, but purchases will be disabled and payments will be automatically refunded. Dropboxes will be unable to submit changes.

We apologize for the inconvenience. If you have any questions, please let us know at support.onrez.com.

Please be advised that the afternoon support hours for this Thursday, Feb 28th & Friday, Feb 29th have been rescheduled from 2-3pm SLT to 4-5pm SLT.

Additionally, only the morning Session on Setting up Shop.OnRez will be held this week from 8-9am SLT. Sorry for any inconvenience in these schedule changes.

If you need assistance during these times, please IM Miss Sheep or submit a Support Ticket here:  http://support.onrez.com/ics/support/default.asp?deptID=5348

If you are a merchant looking to expand your shop then stop by OnRez Island and find out about our Free Merchant Services.
On Thursdays from 8am-9am and 4pm-5pm SLT we will be holding introductory classes to selling on Shop.Onrez.

This sessions will cover:
- Registering for an Account
- Setting up and loading a Dropbox
- Editing your Item Listings
- Promoting your Shop.OnRez Storefront

Registering for an account at Shop.OnRez before hand is advised but not required and you will be provided all the items needed to get started. We do recommend that you bring at least one item to be listed in your Storefront.

If you have any questions please IM TheDiva Rockin or Miss Sheep.

Teleport there: http://slurl.com/secondlife/OnRez/92/149/22

This morning we experienced an outtage on the server in which all of Shop.OnRez’s Images are loaded and stored. This may have caused you some troubles if you were uploading any images to your listings.

The issue is now resolved, but you may need to go back and upload your images again.

If you have any questions please contact Miss Sheep via in-world IM, or you can submit a trouble ticket through http://support.onrez.com.

The OnRez Viewer Team is pleased to announce a new release of the OnRez Viewer. An update will be automatically offered when you start the OnRez Viewer. You can also download the OnRez Viewer from the Viewer site.

A few highlights for this release:

• Enhancements to the look and feel of the user interface
• Support for Linden Labs’ new in-world search engine
• Improved crash reporting and a large number of bug fixes

Thank You!
The OnRez Viewer Team

We’re showing some love this Valentine’s Day! Show off your sweetest holiday look for a chance to Win a $L 500 Gift Card to Shop.OnRez or get lucky with our $L 100 Gift Card drawing. Dress up your sweetie and bring them along too! Thursday, Feb. 14th at 9am SLT and again at 6pm SLT secondlife://OnRez/127/117/21 Any Questions, Please IM Miss Sheep

The recent rolling restart has affected a number of Second Life functions that are relevant to Shop OnRez.

• llEscapeURL no longer escapes all characters correctly. In particular, if you have a ‘&’ or ‘+’ in your item name, the information will not be submitted properly to Shop. Likewise, if you have those characters in your vendor pack names, your vendor may not load the pack correctly. Purchases of items already listed on Shop with these characters will still work! There is a JIRA ticket open about this issue and we hope it will be resolved soon.
• Object names are now limited to 63 characters and object descriptions are limited to 127 characters. (link)

Please submit a trouble ticket if you have any questions about these issues!